Tenant Resources

At Kingsberry Harcourts, we like to make the tenancy experience as simple as pain free as possible. We understand that right from when you begin looking for a new home, through to when you exit the property at the end, it’s important that you both understand the steps you need to take at each stage, along with your rights and obligations in relation to the tenancy.

Below, you will find some useful information and forms that will assist you in this process. Obviously, if you have any questions we are always available for a chat, however much of the information you will need both for new tenancies and when your situation changes is available below:

Applying for a new home

Hooray! You’ve found a property that you love, inspected it & want to apply…so what’s the next step? To secure the property, everyone that is intending to be listed as a tenant or an approved occupant will need to complete & sign an Application Form & return it to the office with 100 points of identification. The application form can be emailed to kingsberry@tsvharcourts.com.au or submitted over the counter at our office. Once we have received the completed application form, we will endeavor to process it within 24 hours & advise you of the outcome as soon as possible.

Your rights and obligations from the RTA

This Form 17a – Information Statement is a handy guide for tenants, provided by the Residential Tenancies Authority to make you aware of what your rights & responsibilities are. It is a legal requirement that we provide this to you prior to the commencement of your tenancy.

Organising maintenance

Oh no! Something’s gone wrong with the property…what should you do now? It is a requirement that all general maintenance is reported to our office in writing & this can be done by submitting a Maintenance Request Form, emailing your property manager, or filling out the handy form on our website. Once we have received your maintenance request, we will contact the owner for authority & arrange repairs.

If the maintenance is an emergency please contact the office by phone to advise of the issue so we can address it urgently. Refer to your lease agreement for instructions on what to do in the event of emergency maintenance that occurs outside of business hours.

Applying to have a pet at the property

If you’re thinking about adopting a pet, it’s important that you check to make sure that the property you are renting is pet friendly first. Complete the Pet Application & submit it to your Property Manager for approval prior to adopting any new pet.

Please make sure you complete this form prior to making any committments, as even if the property was advertised as pet friendly, each new addition still needs approval before moving in.

It’s time to move on.

We’ll be really sad to see you go…but if you have to leave you will need to provide at least two weeks written notice at the end of the lease using a Notice to Intention to Leave Form. If you are on a fixed term lease that is not due to expire, you should contact your Property Manager for advice on the break lease procedure.

Vacating Procedures.

Moving time…how stressful! It doesn’t have to be. Our Vacating Procedures will tell you all that you need to know about vacating & what to do to ensure a stress free move & a quick bond refund.

Cleaning Up.

To leave the property spick & span be sure to use the Cleaning Checklist when you are finalising your vacate clean. Or engage a professional cleaner & kick back & relax in your new house while they do all the hard work for you.

The Exit Condition Report

When you move it’s important to make sure you are leaving the property in the same condition as when you moved in. It is your responsibility as a tenant to complete & return the Exit Condition Report at the end of the tenancy. By doing so, you will ensure your rights as a tenant are protected & and the bond is refunded quickly.